Terms & Conditions

1. About Ratnesh Gems

Ratnesh Gems is a luxury jewelry, gemstone, and diamond brand based in Ujjain, India. We offer high-quality jewelry and gemstones crafted for elegance and trust.

2. Products and Pricing

We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that product descriptions, images, or other content are error-free.

Prices are subject to change without prior notice. The price displayed at checkout is the final price for your order.

3. Customer Accounts

You may create an account to access features such as order history, wishlist, and profile management. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Orders and Payment

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity

Payments are processed securely through Razorpay. By placing an order, you agree to pay the full amount displayed at checkout.

5. Shipping

We ship within India and internationally. Shipping charges and delivery timelines are displayed during checkout. Please refer to our Shipping Policy for more details.

6. Returns and Refunds

Please refer to our Cancellation & Refund Policy for complete information on returns, cancellations, and refunds.

7. Warranty and Guarantee

Ratnesh Gems offers warranty/guarantee on applicable products. Warranty terms may vary depending on the product and situation. Please check product details or contact us for specific warranty information.

8. Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of Ratnesh Gems and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Prohibited Use

You may not use this website to:

• Violate any applicable laws or regulations
• Transmit harmful or malicious code
• Infringe on the rights of others
• Engage in fraudulent activity

10. Limitation of Liability

To the maximum extent permitted by law, Ratnesh Gems shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Contact Us

For questions about these Terms & Conditions, please contact us: